Tri-State Stair Chair ("we," "us") respects your privacy. This policy explains what information we collect through this website, how we use it and the choices you have.
Information we collect
Information you give us. When you use the contact form on this website, we collect the information you enter: your name, phone number, email address (optional), a description of your staircase and your message. If you call or email us, we receive the information you choose to share.
Technical information. Like most websites, our hosting provider automatically records basic technical information when you visit, such as your IP address, browser type and the pages you request. This is used to operate and secure the website.
We do not use advertising or tracking cookies on this website.
How we use your information
We use the information you share to:
- Respond to your questions and requests
- Talk with you about your staircase and the stair chair options that fit it
- Schedule and provide our services
- Keep records of our communications with customers
- Operate, maintain and protect this website
How we share information
We do not sell or rent your personal information. We share it only with service providers that help us run our business and this website, such as our website hosting, email delivery and secure data storage providers, and only as needed for them to provide those services. We may also disclose information if required by law.
How long we keep information
We keep contact form submissions and related records for as long as needed to respond to you, provide our services and meet our business and legal obligations.
Your choices
You can ask us to access, correct or delete the personal information you've shared with us. To make a request, call (217) 242-6705 or email hello@tristatestairchair.com.
Children's privacy
This website is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children.
Changes to this policy
We may update this policy from time to time. The date at the top of this page shows when it was last updated.
Contact us
If you have questions about this policy, call (217) 242-6705 or email hello@tristatestairchair.com.